Privacy Policy

Information We Collect

We gather data that enables us to provide our services, comply with licensing requirements and keep our platform safe. This includes details you share during account registration and throughout your use of the site.

Personal Data

When you create an account or make a transaction we collect your full name, date of birth, residential address, email address, telephone number and payment information. We also obtain identity verification documents as required by anti-money laundering regulations.

Usage and Technical Data

Our systems automatically record information such as your IP address, login times, browser type, device identifiers, pages visited and betting activity. This data helps us understand how our platform is used and allows us to maintain its smooth operation.

How We Use Your Information

We process personal data to register and manage your account, process deposits and withdrawals, verify your identity, prevent fraud and money laundering, personalise your gaming experience, and communicate service updates or promotional offers where you have consented to receive them. All processing is carried out on the basis of contractual necessity, legal obligation or legitimate interest.

Sharing and Disclosure

We may share your personal data with carefully selected third parties who assist in delivering our services. These include payment processors, identity verification agencies, licensing authorities and professional advisers. We do not sell your data to marketing companies. Any sharing is conducted under strict contractual agreements that protect your privacy and limit use to the purposes specified.

Cookies and Similar Technologies

Our website uses cookies and comparable tracking technologies to remember your preferences, maintain your session, analyse traffic and improve functionality. You can adjust your cookie settings through your browser; however, disabling certain cookies may affect your experience on the platform. We also use analytics tools to help us understand visitor behaviour in aggregate form.

Data Security

We take the protection of your personal data seriously and employ industry-standard security measures including encryption, secure servers, access controls and regular security reviews. While no system can guarantee complete security, we work continuously to safeguard the information we hold.

Your Rights

You have the right to access the personal data we hold about you, request correction of inaccurate information, ask for deletion where there is no longer a legitimate reason for us to keep it, and object to or restrict certain types of processing. You may also withdraw any consent you have previously given. To exercise these rights please contact our customer support team using the details provided on our website. We will respond within one month, or sooner where possible.

International Transfers

Some of our service providers are located outside the UK. Where personal data is transferred to countries that do not offer an equivalent level of protection, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities.

Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once retention is no longer justified, we securely delete or anonymise the information.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page and we will notify you of any material changes through your account or by email where appropriate.

If you have any questions or concerns about how we handle your personal data, please contact our support team. We are committed to working with you to resolve any issues promptly and transparently.